Application of Rasch Measurement Model in Examining the Implementation of ISO 9000 Organizational Performance in Malaysia

• المؤلف الرئيسي: Rohaizah, Saad
• التنسيق: أطروحة
• اللغة: English; English
• منشور في: 2012
• الموضوعات: TS 156.6 Quality Control
• الوصول للمادة أونلاين: https://etd.uum.edu.my/3467/1/s91148.pdf; https://etd.uum.edu.my/3467/8/s91148.pdf; https://etd.uum.edu.my/3467/

Quality Management System (QMS), especially the ISO 9000 QMS, is not a concept new to the world. Since its establishment, the ISO 9000 QMS has undergone several revisions in coping with the changes in an increasingly competitive market environment. Consequently, many studies have been conducted in v...