The mediation and moderation effects of stress and social support on leadership-organizational citizenship behavior relationship: A study among bank employees in Malaysia
This study proposed a mediated-moderation model to examine the relationship between leadership and organizational citizenship behavior (OCB) because the mechanism of how leadership influence employee OCB is not sufficiently clear. Besides examining the direct relationship between leadership and OCB...
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格式: | Thesis |
語言: | English English |
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2012
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在線閱讀: | http://etd.uum.edu.my/3448/1/s92078.pdf http://etd.uum.edu.my/3448/2/s92078_abstract.pdf http://etd.uum.edu.my/3448/ |
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