The mediation and moderation effects of stress and social support on leadership-organizational citizenship behavior relationship: A study among bank employees in Malaysia

This study proposed a mediated-moderation model to examine the relationship between leadership and organizational citizenship behavior (OCB) because the mechanism of how leadership influence employee OCB is not sufficiently clear. Besides examining the direct relationship between leadership and OCB...

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Bibliographic Details
Main Author: Soo, Hooi Sin
Format: Thesis
Language:English
English
Published: 2012
Subjects:
Online Access:http://etd.uum.edu.my/3448/1/s92078.pdf
http://etd.uum.edu.my/3448/2/s92078_abstract.pdf
http://etd.uum.edu.my/3448/
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