The Relationship Between Perceived Leadership Behaviors and Job Satisfaction of Middle Managers : A Case Study at Motorola Technology (M) Sdn.Bhd

• Main Author: Khadijah, Nordin
• Format: Thesis
• Language: English; English
• Published: 2004
• Subjects: HD28-70 Management. Industrial Management
• Online Access: http://etd.uum.edu.my/1243/1/KHADIJAH_BT._NORDIN.pdf; http://etd.uum.edu.my/1243/2/1.KHADIJAH_BT._NORDIN.pdf; http://etd.uum.edu.my/1243/

The problem investigated in this case study is whether perceived leadership behaviors of the superiors namely, consideration and initiating structure, will have an impact on the job satisfaction on the middle managers of Motorola Technology Sdn. Bhd., Penang. A total of 151 middle managers selected as the population of the study. Out if the 151 questionnaires distributed 123 were returned and were used. This study employed a quantitative methodology to examine the relationship between the independent variables (leadership behavior and personal information)and dependent variable (job satisfaction). The questionnaire of the study consisted of 68 items include 8 items on personal information, 40 items on leadership behavior and 20 items on job satisfaction. The finding showed that there was a significant difference between mean of general job satisfaction. The lover mean is 72.7841 while the upper is 74.8582. Meanwhile, significant relationship between leadership behavior and job satisfaction;; and between selected personal information (gender, age, marital status, highest educational level and salary grade) except for tenure with job satisfaction. The limitations of this study thus the findings may not apply in its entirety to other corporations even though the lessons learnt from Motorola might have some relevance to other organizations. The study was limited by the extent to which relevant data could be obtained by the researcher who was recognized as an outsider by the respondents. Perhaps for the future study, is a comparison of the relationship between job satisfaction and perceived leadership behavior of two or more categories of employees of the same company, a comparison of the relation between job satisfaction and perceived leadership behaviors of employees of two or more companies, and compare public and private sector organizations.