Conceptual model for measuring e-government service quality

Quality of e-service is an imperative aspect to the success of e-government. The concept of e-government service quality has rapidly emerged due to its importance and the need of understanding it in order to improve current and future egovernment implementation. The research on e-government ser...

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Bibliographic Details
Main Authors: Alanezi, M.A, Mahmood, Ahmad Kamil, Basri, Shuib
Format: Conference or Workshop Item
Published: 2011
Subjects:
Online Access:http://eprints.utp.edu.my/6800/1/1569461117%5B1%5D.pdf
http://eprints.utp.edu.my/6800/
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