Asking Users: A Continuous Usability Evaluation on a System Used in the Main Control Room of an Oil Refinery Plant

This paper presents a case study that observes usability issues of a system currently used in the main control room of an oil refinery plant. Poor usability may lead to poor decision makings on a system, which in turn put thousands of lives at risk, and contributes to production loss, environmental...

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Bibliographic Details
Main Authors: Sulaiman, Suziah, Hasbullah, Halabi
Format: Citation Index Journal
Published: CSC Publishers 2009
Subjects:
Online Access:http://eprints.utp.edu.my/4578/1/IJCSS-56.pdf
http://www.cscjournals.org/csc/manuscript/Journals/IJCSS/volume3/Issue1/IJCSS-56.pdf
http://eprints.utp.edu.my/4578/
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