Intelligent Decision Forest Models for Customer Churn Prediction
Customer churn is a critical issue impacting enterprises and organizations, particularly in the emerging and highly competitive telecommunications industry. It is important to researchers and industry analysts interested in projecting customer behavior to separate churn from non-churn consumers. The...
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Main Authors: | Usman-Hamza, F.E., Balogun, A.O., Capretz, L.F., Mojeed, H.A., Mahamad, S., Salihu, S.A., Akintola, A.G., Basri, S., Amosa, R.T., Salahdeen, N.K. |
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Format: | Article |
Published: |
MDPI
2022
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Online Access: | https://www.scopus.com/inward/record.uri?eid=2-s2.0-85136595558&doi=10.3390%2fapp12168270&partnerID=40&md5=a277e43bee8ed583d36b71be12a2a695 http://eprints.utp.edu.my/33549/ |
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