A systematic review of e-service learning in higher education

• Main Authors: Marcus, Valerie Bukas, Atan, Noor Azean, Mohd. Yusof, Sanitah, Tahir, Lokman
• Format: Article
• Published: International Association of Online Engineering 2020
• Subjects: H Social Sciences (General)
• Online Access: http://eprints.utm.my/id/eprint/93229/; http://dx.doi.org/10.3991/IJIM.V14I06.13395

E-Service Learning is a service-learning course when the instruction and/or the service occurs online gains popularity among educators as we are transitioning to online learning platforms. The current study presents a systematic review of papers on the research involved information and communications technology (ICT) in the service-learning project. Studies have noted the growing use of ICT in service-learning projects for various purposes such as for communication and collaboration, data collection, reflection, and instruction delivery. However, very little research analysed students' engagement in this e-Service Learning environment. Future research should be done to investigate an effective application of technology in service-learning courses, especially to attain the attention of digital natives nowadays and engaging learners instead of merely using technologies in service-learning courses.