Users' emotional evaluation towards kansei-based higher learning institution website using geneva emotion wheel

Functionality, usability, and pleasure are the three elements that influence consumers decision-making and behavioral intentions. This study attempts to fill in the gap in the web design literature by justifying the Kansei-based engineering technique by embedding emotional cues in Higher Learning we...

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Bibliographic Details
Main Authors: Turumugon, P., Baharum, A., Nazlan, N. H., Noh, N. A. M., Noor, N. A. M., Rahim, E. A.
Format: Article
Language:English
Published: Institute of Advanced Engineering and Science 2019
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Online Access:http://eprints.utm.my/id/eprint/90152/1/AslinaBaharum2019_UsersEmotionalEvaluation.pdf
http://eprints.utm.my/id/eprint/90152/
https://dx.doi.org/10.11591/ijeecs.v16.i3.pp1547-1554
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Summary:Functionality, usability, and pleasure are the three elements that influence consumers decision-making and behavioral intentions. This study attempts to fill in the gap in the web design literature by justifying the Kansei-based engineering technique by embedding emotional cues in Higher Learning website designs. This study aims to test the effectiveness of a Kansei-based website that was designed in accordance with the Kansei-based standards for web design. Using an online Geneva Emotion Wheel survey, the results suggest that the Kansei-based website elicit favorable positive emotion from users.