HRM and TQM : association with job involvement

• Main Authors: Ooi, Keng Boon, Arumugam, V., Safa, M. S., Abu Bakar, Nooh
• Format: Article
• Published: Emerald Group Publishing Limited 2007
• Subjects: TP Chemical technology
• Online Access: http://eprints.utm.my/id/eprint/8698/; http://www.emeraldinsight.com/doi/full/10.1108/00483480710822445

Purpose - The purpose of this paper is to examine the perceptions of individual employees on the influence of eight elements of HRM/TQM (i.e. leadership, training and development, employee participation, reward and recognition, customer focus, empowerment, teamwork, and communication) on employees&#...