Mediating role of individual market orientation in emotional intelligence and job performance relationship for banking industry
This empirical article fills the research gap by testing individual market orientation as a mediator in the relationship between the emotional intelligence (EI) and individual performance of operational employees in banking industry. Data were gathered from a survey of 10 banks, from which 188 respo...
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| 格式: | Article |
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SAGE Publications Inc.
2020
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| 在线阅读: | http://eprints.utm.my/id/eprint/86760/ http://dx.doi.org/10.1177/0972150919850406 |
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