Organizational citizenship behavior in hospitality industry: bridging challenges, benefits and contribution

• Main Authors: Hemaloshinee, V., Nomahaza, M.
• 格式: Article
• 出版: Journal Management Systrem 2017
• 主题: HB Economic Theory
• 在线阅读: http://eprints.utm.my/id/eprint/84657/; http://dx.doi.org/10.22034/ijhcum.2017.02.03.008

In describing the behavior of employees, classified organizational citizenship behavior is applied and has been named as a “good member”. In the working climate, the substance of building organizational citizenship behavior could not distinguish from the existing commitment within employees. The cha...