Determinants of brand image and their impacts on purchase intention of grab

Today, Grab is the leader of ride-hailing platform and most of the drivers and passengers in Southeast Asia prefer to use Grab application. Therefore, this study aims to explore the impacts of electronic referral (e-Referral) and electronic word-of-mouth communication (e-WOM) on Grab brand image, as...

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Bibliographic Details
Main Authors: Thoo, Ai Chin, Lee, Yoke Lai, Salimi, Nur Ain Nasyazwanie, Huam, Hon Tat, Sulaiman, Zuraidah
Format: Article
Published: Journal of Arts & Social Sciences 2018
Subjects:
Online Access:http://eprints.utm.my/id/eprint/82277/
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