Customer satisfaction factors towards mobile network services
The Malaysian mobile telecommunication services market has experienced a tremendous growth over the last few years. Competition among existing players has also intensified as companies are increasingly focusing on retaining existing and new customers. This study investigated factors that could becom...
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| Main Authors: | , |
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| Format: | Article |
| Language: | English |
| Published: |
Penerbit Akademia Baru
2018
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| Subjects: | |
| Online Access: | http://eprints.utm.my/id/eprint/81991/1/IzyanMunyanti2018_CustomerSatisfactionFactorsTowardsMobile.pdf http://eprints.utm.my/id/eprint/81991/ http://www.akademiabaru.com/doc/ARBMSV13_N1_P9_18.pdf |
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