Pengukuran prestasi bagi perkhidmatan penyelenggaraan bangunan di kampus UTM, Skudai

Performance measurement and building maintenance services is covering the important aspects that can be represented by the perception of the customer and customer‟s satisfaction with the service delivered. However, the performance of the contractors for maintenance work is still at unsatisfactory le...

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Bibliographic Details
Main Author: Abd. Kadir, Siti Athirah
Format: Thesis
Language:English
Published: 2017
Subjects:
Online Access:http://eprints.utm.my/id/eprint/79035/1/SitiAthirahAbdMFKA2017.pdf
http://eprints.utm.my/id/eprint/79035/
http://dms.library.utm.my:8080/vital/access/manager/Repository/vital:109657
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