The relationships between corporate social responsibility, service quality, customer satisfaction, consumer rights awareness and repurchase intention
Research efforts at investigating the effects o f perceived corporate social responsibility (CSR) on consumer behaviour have received increased attention within the last two decades. Findings from these studies have however been inconsistent regarding the extent to which perceived CSR directly influ...
Saved in:
| 主要作者: | |
|---|---|
| 格式: | Thesis |
| 语言: | English |
| 出版: |
2017
|
| 主题: | |
| 在线阅读: | http://eprints.utm.my/id/eprint/78644/1/KamarudeenBabatundeBelloPFM2017.pdf http://eprints.utm.my/id/eprint/78644/ http://dms.library.utm.my:8080/vital/access/manager/Repository/vital:109201 |
| 标签: |
添加标签
没有标签, 成为第一个标记此记录!
|