Corporate social responsibility and consumer rights awareness: a research age
Objective: This study incorporates the literature on Corporate Social Responsibility and consumerism, with particular emphasis on the issue of consumer rights awareness, and its potential effect on consumers' reaction towards CSR. Methods/ Statistical Analysis: The paper utilizes a literature r...
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Indian Society for Education and Environment
2016
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my.utm.744512017-11-29T23:58:37Z http://eprints.utm.my/id/eprint/74451/ Corporate social responsibility and consumer rights awareness: a research age Bello, K. B. Jusoh, A. Md. Nor, K. HD28 Management. Industrial Management Objective: This study incorporates the literature on Corporate Social Responsibility and consumerism, with particular emphasis on the issue of consumer rights awareness, and its potential effect on consumers' reaction towards CSR. Methods/ Statistical Analysis: The paper utilizes a literature review as a basis for the research conclusions, as well as to develop the research framework. Findings: The study highlights suggestions from previous researches, which points to the existence of a historical, as well as contemporary link between increased consumer rights awareness, and adoption of CSR by companies. Specifically, the paper buttresses its arguments with some insights from Nigeria, with particular emphasis on the banking and telecommunications sectors, which are have witnessed increased CSR adoption in the country, due to increased agitations from customers, regarding the need for increased ethical behavior and observance of consumer rights by the companies. Applications/Improvements: The study develops a research model, along with relevant research propositions that could guide future research endeavors aimed at empirically ascertaining the relationship between consumerism and CSR. Indian Society for Education and Environment 2016 Article PeerReviewed Bello, K. B. and Jusoh, A. and Md. Nor, K. (2016) Corporate social responsibility and consumer rights awareness: a research age. Indian Journal of Science and Technology, 9 (46). ISSN 0974-6846 https://www.scopus.com/inward/record.uri?eid=2-s2.0-85007566487&doi=10.17485%2fijst%2f2016%2fv9i46%2f107134&partnerID=40&md5=fc73c705e18c20c3a8800d521b8a3f4f |
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HD28 Management. Industrial Management Bello, K. B. Jusoh, A. Md. Nor, K. Corporate social responsibility and consumer rights awareness: a research age |
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Objective: This study incorporates the literature on Corporate Social Responsibility and consumerism, with particular emphasis on the issue of consumer rights awareness, and its potential effect on consumers' reaction towards CSR. Methods/ Statistical Analysis: The paper utilizes a literature review as a basis for the research conclusions, as well as to develop the research framework. Findings: The study highlights suggestions from previous researches, which points to the existence of a historical, as well as contemporary link between increased consumer rights awareness, and adoption of CSR by companies. Specifically, the paper buttresses its arguments with some insights from Nigeria, with particular emphasis on the banking and telecommunications sectors, which are have witnessed increased CSR adoption in the country, due to increased agitations from customers, regarding the need for increased ethical behavior and observance of consumer rights by the companies. Applications/Improvements: The study develops a research model, along with relevant research propositions that could guide future research endeavors aimed at empirically ascertaining the relationship between consumerism and CSR. |
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Article |
author |
Bello, K. B. Jusoh, A. Md. Nor, K. |
author_facet |
Bello, K. B. Jusoh, A. Md. Nor, K. |
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Bello, K. B. |
title |
Corporate social responsibility and consumer rights awareness: a research age |
title_short |
Corporate social responsibility and consumer rights awareness: a research age |
title_full |
Corporate social responsibility and consumer rights awareness: a research age |
title_fullStr |
Corporate social responsibility and consumer rights awareness: a research age |
title_full_unstemmed |
Corporate social responsibility and consumer rights awareness: a research age |
title_sort |
corporate social responsibility and consumer rights awareness: a research age |
publisher |
Indian Society for Education and Environment |
publishDate |
2016 |
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http://eprints.utm.my/id/eprint/74451/ https://www.scopus.com/inward/record.uri?eid=2-s2.0-85007566487&doi=10.17485%2fijst%2f2016%2fv9i46%2f107134&partnerID=40&md5=fc73c705e18c20c3a8800d521b8a3f4f |
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13.18916 |