Evaluating knowledge management processes: a fuzzy logic approach
Knowledge management (KM) has been incorporated into our daily working routines and activities knowingly and/or unknowingly. Activities that have or involve the elements of KM are commonly known as KM processes, such as sharing of experience and knowledge among coworkers, innovation of products, doc...
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| Main Authors: | , |
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| Format: | Conference or Workshop Item |
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Newswood Limited
2016
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| Subjects: | |
| Online Access: | http://eprints.utm.my/id/eprint/73609/ https://www.scopus.com/inward/record.uri?eid=2-s2.0-84978643590&partnerID=40&md5=6c67bcea515ac4c85ccc32d194687b31 |
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| Summary: | Knowledge management (KM) has been incorporated into our daily working routines and activities knowingly and/or unknowingly. Activities that have or involve the elements of KM are commonly known as KM processes, such as sharing of experience and knowledge among coworkers, innovation of products, documentation of projects and so on. To keep track and improve a company's KM processes, they need to be evaluated from time to time. This paper intends to propose a simple method that can cope with the subjectivity and vagueness issues faced during the evaluation process by using fuzzy logic computed with the MATLAB software. |
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