Knowledge management and total quality management: a reciprocal relationship

Purpose: This research is an effort to conceptualize the relationship between total quality management (TQM) and knowledge management in a new way. While some researchers considered knowledge management as a facilitator of TQM other scholars concerned TQM as an antecedent for knowledge management. T...

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Bibliographic Details
Main Authors: Honarpour, A., Jusoh, A., Long, C. S.
Format: Article
Published: Emerald Group Publishing Limited 2017
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Online Access:http://eprints.utm.my/id/eprint/80377/
http://dx.doi.org/10.1108/IJQRM-03-2014-0040
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