Identifying critical success factors for TQM and employee performance in Malaysian automotive industry: a literature review
TQM is a management philosophy embracing all activities through which the needs and expectations of the customer and the community and the goals of the companies are satisfied in the most efficient and cost effective way by maximizing the potential of all workers in a continuing drive for total qual...
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| Main Authors: | , , , , , |
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| 格式: | Conference or Workshop Item |
| 出版: |
Institute of Physics Publishing
2016
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| 主题: | |
| 在线阅读: | http://eprints.utm.my/id/eprint/73237/ https://www.scopus.com/inward/record.uri?eid=2-s2.0-84977262234&doi=10.1088%2f1757-899X%2f131%2f1%2f012016&partnerID=40&md5=677773c92fdb23a32d31352663003f5c |
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