Measuring the Malindo airline passenger’s satisfaction
Quality of service has become a tool to improve the passenger’s value that lead to their satisfaction level and retains loyalty. This study conducted in evaluating the Malindo Airline passenger’s satisfaction of Low Cost Carrier (LCC) in Malaysia. The purpose of this research is to evaluate the leve...
Saved in:
| Main Authors: | , , |
|---|---|
| Format: | Article |
| Language: | English |
| Published: |
The Canadian Center of Science and Education
2015
|
| Subjects: | |
| Online Access: | http://eprints.utm.my/id/eprint/58519/1/LeeHuaLi2015_MeasuringtheMalindoAirlinePassenger%E2%80%99s.pdf http://eprints.utm.my/id/eprint/58519/ http://dx.doi.org/10.5539/ass.v11n18p233 |
| Tags: |
Add Tag
No Tags, Be the first to tag this record!
|