Mining FAQ from forum threads: theoretical framework
Frequently Asked Questions (FAQ)'s tag is becoming more popular on websites. Research activities have been concentrated on its retrieval rather than construction. FAQ construction can be achieved using a number of sources. Presently, it is mostly done manually by help desk staff and this tends...
Saved in:
| Main Authors: | , |
|---|---|
| Format: | Article |
| Language: | English |
| Published: |
JATIT & LLS
2014
|
| Subjects: | |
| Online Access: | http://eprints.utm.my/id/eprint/54116/1/NaomieSalim2014_MiningFaqFromForumThreads.pdf http://eprints.utm.my/id/eprint/54116/ http://www.jatit.org/volumes/Vol63No1/5Vol63No1.pdf |
| Tags: |
Add Tag
No Tags, Be the first to tag this record!
|