Workplace learning and competence acquisition : a single case study of GITN Sdn Berhad sales team

• Main Author: Mohd. Hanafiah, Norhajamiah
• Format: Thesis
• Language: English
• Published: 2014
• Subjects: HD28 Management. Industrial Management
• Online Access: http://eprints.utm.my/id/eprint/53709/25/NorhajamiahMohdHanafiahMFM2014.pdf; http://eprints.utm.my/id/eprint/53709/; http://dms.library.utm.my:8080/vital/access/manager/Repository/vital:85075

As the demands for competencies of salespeople are increasing under globalization, an effective competency management has been urged in need. However, regardless of the massive investment in learning and development, little is known about how GITN employees acquire competence at the workplace, espec...