Relationship amongst TQM, business performance, tools and techniques: qualitative study result
The concept of total quality management (TQM) has been developed as a result of intense global competition. However, almost previous works were given less emphasis on technical aspects; tools and techniques as mediators in TQM performance model, which identified as theoretical gap. In this study, in...
Saved in:
| Main Authors: | , , , , |
|---|---|
| Format: | Conference or Workshop Item |
| Published: |
2013
|
| Subjects: | |
| Online Access: | http://eprints.utm.my/id/eprint/51276/ http://dx.doi.org/10.1109/BEIAC.2013.6560120 |
| Tags: |
Add Tag
No Tags, Be the first to tag this record!
|