The effects of work overload on the employees’ performance in relation to customer satisfaction: a case of water & power development authority, Attock, Pakistan
This paper explores the affect of work overload on the task related performance and customer orientation of employees in WAPDA. A survey through structured questionnaire was conducted among low level management, i.e. Meter Readers. The Public sector organizations in developing countries like Pakista...
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| Main Authors: | , , , , |
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| Format: | Article |
| Published: |
Billion Brains
2012
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| Subjects: | |
| Online Access: | http://eprints.utm.my/id/eprint/33587/ http://www.wjsspapers.com/static/documents/January/2012/14.%20Sehrish.pdf |
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