Sustaining service facilities in a Research University

• Main Authors: Rajab, Azizah, Awang, Zubaidah, Shaari, Roziana, Abdul Rahman, Hamidah
• Format: Article
• Published: GSTF Digital Library 2012
• Subjects: H Social Sciences
• Online Access: http://eprints.utm.my/id/eprint/33038/; http://dl4.globalstf.org/?wpsc-product=sustaining-service-facilities-in-a-research-university

954Higher educational over the world is facing intense challenges due to the need to transform and revolutionize the quality of services provided. Higher learning institutes in Malaysia are now under pressure to offer quality services in order to compete with others that have taken measures to impro...