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The impacts of service quality and customer satisfaction on customer's repatronage intentions in hotel industry

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Main Author: Tee, Chai Huat
Format: Thesis
Published: 2010
Subjects:
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Online Access:http://eprints.utm.my/id/eprint/19231/
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id my.utm.19231
record_format eprints
spelling my.utm.192312011-11-30T04:28:54Z http://eprints.utm.my/id/eprint/19231/ The impacts of service quality and customer satisfaction on customer's repatronage intentions in hotel industry Tee, Chai Huat Unspecified 2010 Thesis NonPeerReviewed Tee, Chai Huat (2010) The impacts of service quality and customer satisfaction on customer's repatronage intentions in hotel industry. Masters thesis, Universiti Teknologi Malaysia, Faculty of Management and Human Resource Development.
institution Universiti Teknologi Malaysia
building UTM Library
collection Institutional Repository
continent Asia
country Malaysia
content_provider Universiti Teknologi Malaysia
content_source UTM Institutional Repository
url_provider http://eprints.utm.my/
topic Unspecified
spellingShingle Unspecified
Tee, Chai Huat
The impacts of service quality and customer satisfaction on customer's repatronage intentions in hotel industry
format Thesis
author Tee, Chai Huat
author_facet Tee, Chai Huat
author_sort Tee, Chai Huat
title The impacts of service quality and customer satisfaction on customer's repatronage intentions in hotel industry
title_short The impacts of service quality and customer satisfaction on customer's repatronage intentions in hotel industry
title_full The impacts of service quality and customer satisfaction on customer's repatronage intentions in hotel industry
title_fullStr The impacts of service quality and customer satisfaction on customer's repatronage intentions in hotel industry
title_full_unstemmed The impacts of service quality and customer satisfaction on customer's repatronage intentions in hotel industry
title_sort impacts of service quality and customer satisfaction on customer's repatronage intentions in hotel industry
publishDate 2010
url http://eprints.utm.my/id/eprint/19231/
_version_ 1643647093837922304
score 13.188404

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