Determining TQM practices in university R&D activities using factor analysis : research experience of Malaysian universities

Overall, this paper discusses the applicability of TQM and proposes a theoretical framework of TQM to suit the need of the Research and Development (R&D) context. The dimensions for the framework were based on the previous empirical studies, the evaluation criteria of world standard criteria suc...

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Bibliographic Details
Main Authors: Ahmad Jusoh, Ahmad Jusoh, Yusoff, Rushami Zien, Mohtar, Shahimi
Format: Article
Language:English
Published: Faculty of Management and Human Resource Development, UTM 2008
Subjects:
Online Access:http://eprints.utm.my/id/eprint/11721/3/AhmadJusoh2008_DeterminingTQMPracticesinUniversity.pdf
http://eprints.utm.my/id/eprint/11721/
http://www.fppsm.utm.my/download/cat_view/13-jurnal-kemanusiaan/26-bil-11-jun-2008.html
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