Cover Image

Does soft and hard TQM practices impact operational performance? A conceptual model

The current paper aims to develop a conceptual model for examining total quality management (TQM) (Soft and Hard practices) and their effect on operational performance. The TQM philosophy and Recourses Based View theory (RBV) provide starting points for developing the conceptual model. Based on the...

Full description

Saved in:
Bibliographic Details
Main Authors: Alawamleh, Esra'a, Singh, Harcharanjit, Aljuboori, Zainab M.
Format: Article
Language:English
Published: Human Resource Management Academic Research Society 2022
Subjects:
HB615-715 Entrepreneurship. Risk and uncertainty. Property
Online Access:http://eprints.utm.my/id/eprint/100546/1/EsraaAlawamleh2022_DoesSoftandHardTQMPractices.pdf
http://eprints.utm.my/id/eprint/100546/
https://hrmars.com/papers_submitted/12870/does-soft-and-hard-tqm-practices-impact-operational-performance-a-conceptual-model.pdf
Tags: Add Tag
No Tags, Be the first to tag this record!

Internet

http://eprints.utm.my/id/eprint/100546/1/EsraaAlawamleh2022_DoesSoftandHardTQMPractices.pdf
http://eprints.utm.my/id/eprint/100546/
https://hrmars.com/papers_submitted/12870/does-soft-and-hard-tqm-practices-impact-operational-performance-a-conceptual-model.pdf

Similar Items