Mediating effect of expected service relationship between audit service quality and customer satisfaction: A study of Malaysian venture capital firms
The scandal of Arthur Andersen and Enron should be a crucial lesson for audit firms concerning failure in audit service quality. Nevertheless, there are none of the audit firms can guarantee that the audit firms will maintain forever, and one of them will make no mistakes. The contention for audits...
Saved in:
| Main Authors: | , , |
|---|---|
| Format: | Article |
| Language: | English |
| Published: |
Academic Inspired Network
2020
|
| Online Access: | http://eprints.utem.edu.my/id/eprint/25098/2/IJAFB-2020-27-06-12.PDF http://eprints.utem.edu.my/id/eprint/25098/ http://www.ijafb.com/PDF/IJAFB-2020-27-06-12.pdf |
| Tags: |
Add Tag
No Tags, Be the first to tag this record!
|