The Impact Of Customer Relationship Management (CRM) Processes Towards Business Performance
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Online Access: | http://eprints.utem.edu.my/id/eprint/19403/2/2.3B-2014-2.pdf http://eprints.utem.edu.my/id/eprint/19403/ http://rspublication.com/ijrm/2014/sep14/2.pdf |
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my.utem.eprints.194032021-08-04T00:42:51Z http://eprints.utem.edu.my/id/eprint/19403/ The Impact Of Customer Relationship Management (CRM) Processes Towards Business Performance Mohamad, Siti Hajar Othman, Norfaridatul Akmaliah Jabar, Juhaini Abdul Majid, Izaidin H Social Sciences (General) HF Commerce - RSPUBLICATION 2014-08 Article PeerReviewed text en http://eprints.utem.edu.my/id/eprint/19403/2/2.3B-2014-2.pdf Mohamad, Siti Hajar and Othman, Norfaridatul Akmaliah and Jabar, Juhaini and Abdul Majid, Izaidin (2014) The Impact Of Customer Relationship Management (CRM) Processes Towards Business Performance. International Journal of Research in Management, 5 (4). pp. 11-24. ISSN 2249-5908 http://rspublication.com/ijrm/2014/sep14/2.pdf - |
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H Social Sciences (General) HF Commerce Mohamad, Siti Hajar Othman, Norfaridatul Akmaliah Jabar, Juhaini Abdul Majid, Izaidin The Impact Of Customer Relationship Management (CRM) Processes Towards Business Performance |
description |
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format |
Article |
author |
Mohamad, Siti Hajar Othman, Norfaridatul Akmaliah Jabar, Juhaini Abdul Majid, Izaidin |
author_facet |
Mohamad, Siti Hajar Othman, Norfaridatul Akmaliah Jabar, Juhaini Abdul Majid, Izaidin |
author_sort |
Mohamad, Siti Hajar |
title |
The Impact Of Customer Relationship Management (CRM) Processes Towards Business Performance |
title_short |
The Impact Of Customer Relationship Management (CRM) Processes Towards Business Performance |
title_full |
The Impact Of Customer Relationship Management (CRM) Processes Towards Business Performance |
title_fullStr |
The Impact Of Customer Relationship Management (CRM) Processes Towards Business Performance |
title_full_unstemmed |
The Impact Of Customer Relationship Management (CRM) Processes Towards Business Performance |
title_sort |
impact of customer relationship management (crm) processes towards business performance |
publisher |
RSPUBLICATION |
publishDate |
2014 |
url |
http://eprints.utem.edu.my/id/eprint/19403/2/2.3B-2014-2.pdf http://eprints.utem.edu.my/id/eprint/19403/ http://rspublication.com/ijrm/2014/sep14/2.pdf |
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1707769077210021888 |
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