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The Impact Of Customer Relationship Management (CRM) Processes Towards Business Performance

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Main Authors: Mohamad, Siti Hajar, Othman, Norfaridatul Akmaliah, Jabar, Juhaini, Abdul Majid, Izaidin
Format: Article
Language:English
Published: RSPUBLICATION 2014
Subjects:
H Social Sciences (General)
HF Commerce
Online Access:http://eprints.utem.edu.my/id/eprint/19390/2/2.3.5.pdf
http://eprints.utem.edu.my/id/eprint/19390/
http://rspublication.com/ijrm/2014/sep14/2.pdf
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id my.utem.eprints.19390
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spelling my.utem.eprints.193902021-08-03T23:58:01Z http://eprints.utem.edu.my/id/eprint/19390/ The Impact Of Customer Relationship Management (CRM) Processes Towards Business Performance Mohamad, Siti Hajar Othman, Norfaridatul Akmaliah Jabar, Juhaini Abdul Majid, Izaidin H Social Sciences (General) HF Commerce - RSPUBLICATION 2014-08 Article PeerReviewed text en http://eprints.utem.edu.my/id/eprint/19390/2/2.3.5.pdf Mohamad, Siti Hajar and Othman, Norfaridatul Akmaliah and Jabar, Juhaini and Abdul Majid, Izaidin (2014) The Impact Of Customer Relationship Management (CRM) Processes Towards Business Performance. International Journal of Research in Management, 4 (5). pp. 11-24. ISSN 2249-5908 http://rspublication.com/ijrm/2014/sep14/2.pdf -
institution Universiti Teknikal Malaysia Melaka
building UTEM Library
collection Institutional Repository
continent Asia
country Malaysia
content_provider Universiti Teknikal Malaysia Melaka
content_source UTEM Institutional Repository
url_provider http://eprints.utem.edu.my/
language English
topic H Social Sciences (General)
HF Commerce
spellingShingle H Social Sciences (General)
HF Commerce
Mohamad, Siti Hajar
Othman, Norfaridatul Akmaliah
Jabar, Juhaini
Abdul Majid, Izaidin
The Impact Of Customer Relationship Management (CRM) Processes Towards Business Performance
description -
format Article
author Mohamad, Siti Hajar
Othman, Norfaridatul Akmaliah
Jabar, Juhaini
Abdul Majid, Izaidin
author_facet Mohamad, Siti Hajar
Othman, Norfaridatul Akmaliah
Jabar, Juhaini
Abdul Majid, Izaidin
author_sort Mohamad, Siti Hajar
title The Impact Of Customer Relationship Management (CRM) Processes Towards Business Performance
title_short The Impact Of Customer Relationship Management (CRM) Processes Towards Business Performance
title_full The Impact Of Customer Relationship Management (CRM) Processes Towards Business Performance
title_fullStr The Impact Of Customer Relationship Management (CRM) Processes Towards Business Performance
title_full_unstemmed The Impact Of Customer Relationship Management (CRM) Processes Towards Business Performance
title_sort impact of customer relationship management (crm) processes towards business performance
publisher RSPUBLICATION
publishDate 2014
url http://eprints.utem.edu.my/id/eprint/19390/2/2.3.5.pdf
http://eprints.utem.edu.my/id/eprint/19390/
http://rspublication.com/ijrm/2014/sep14/2.pdf
_version_ 1707769076620722176
score 13.15806

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