Knowledge Management And Firm Performance In Smes: The Role Of Social Capital As A Mediating Variable
Knowledge and intellectual capital are increasingly recognised as the main sources of competitive advantages in the knowledge-based economy. Businesses, particularly those that are small- or medium-sized, find that they need to give increasing attention to knowledge management and social capital...
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Asian Academy of Management (AAM)
2010
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my.usm.eprints.36550 http://eprints.usm.my/36550/ Knowledge Management And Firm Performance In Smes: The Role Of Social Capital As A Mediating Variable Daud, Salina Wan Yusoff, Wan Fadzilah HD28-70 Management. Industrial Management Knowledge and intellectual capital are increasingly recognised as the main sources of competitive advantages in the knowledge-based economy. Businesses, particularly those that are small- or medium-sized, find that they need to give increasing attention to knowledge management and social capital — social capital being a mediating variable between knowledge management processes and firm performance. This study examined knowledge management, social capital and firm performance through the use of a questionnaire directed to small- and medium-sized enterprises — all of them situated within the Multimedia Super Corridor in the Klang Valley of Malaysia. The results based on 289 usable questionnaires demonstrated the following: (i) knowledge management processes influence social capital positively; (ii) social capital enhances firm performance; and (iii) social capital is a mediator between knowledge management processes and firm performance. The research demonstrated that knowledge management processes and social capital can be integrated to enhance firm performance. Asian Academy of Management (AAM) 2010 Article PeerReviewed application/pdf en http://eprints.usm.my/36550/1/art_2_%28135-155%29.pdf Daud, Salina and Wan Yusoff, Wan Fadzilah (2010) Knowledge Management And Firm Performance In Smes: The Role Of Social Capital As A Mediating Variable. Asian Academy of Management Journal (AAMJ), 15 (2). pp. 1-21. ISSN 1394-2603 http://web.usm.my/aamj/15.2.2010/art%202%20%28135-155%29.pdf |
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HD28-70 Management. Industrial Management Daud, Salina Wan Yusoff, Wan Fadzilah Knowledge Management And Firm Performance In Smes: The Role Of Social Capital As A Mediating Variable |
description |
Knowledge and intellectual capital are increasingly recognised as the main
sources of competitive advantages in the knowledge-based economy. Businesses,
particularly those that are small- or medium-sized, find that they need to give
increasing attention to knowledge management and social capital — social
capital being a mediating variable between knowledge management processes
and firm performance. This study examined knowledge management, social
capital and firm performance through the use of a questionnaire directed to
small- and medium-sized enterprises — all of them situated within the
Multimedia Super Corridor in the Klang Valley of Malaysia. The results based
on 289 usable questionnaires demonstrated the following: (i) knowledge
management processes influence social capital positively; (ii) social capital
enhances firm performance; and (iii) social capital is a mediator between
knowledge management processes and firm performance. The research
demonstrated that knowledge management processes and social capital can be
integrated to enhance firm performance. |
format |
Article |
author |
Daud, Salina Wan Yusoff, Wan Fadzilah |
author_facet |
Daud, Salina Wan Yusoff, Wan Fadzilah |
author_sort |
Daud, Salina |
title |
Knowledge Management And Firm Performance In
Smes: The Role Of Social Capital As A Mediating
Variable |
title_short |
Knowledge Management And Firm Performance In
Smes: The Role Of Social Capital As A Mediating
Variable |
title_full |
Knowledge Management And Firm Performance In
Smes: The Role Of Social Capital As A Mediating
Variable |
title_fullStr |
Knowledge Management And Firm Performance In
Smes: The Role Of Social Capital As A Mediating
Variable |
title_full_unstemmed |
Knowledge Management And Firm Performance In
Smes: The Role Of Social Capital As A Mediating
Variable |
title_sort |
knowledge management and firm performance in
smes: the role of social capital as a mediating
variable |
publisher |
Asian Academy of Management (AAM) |
publishDate |
2010 |
url |
http://eprints.usm.my/36550/1/art_2_%28135-155%29.pdf http://eprints.usm.my/36550/ http://web.usm.my/aamj/15.2.2010/art%202%20%28135-155%29.pdf |
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1643708815054471168 |
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13.160551 |