Model penilaian Kirkpatrick: mengkaji pengaruh komunikasi terhadap keberkesanan latihan
This research aims to measure the impact of communication on training effectiveness using the Kirkpatrick Evaluation Model which features four levels of evaluation: Level I - reaction; Level II - learning; Level III - behaviour, and Level IV - results. Trainee reactions towards communication dim...
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my.usm.eprints.35282 http://eprints.usm.my/35282/ Model penilaian Kirkpatrick: mengkaji pengaruh komunikasi terhadap keberkesanan latihan Abdul Manan, Kamaruzzaman Md Noor, Shuhaida Omar, Bahiyah L Education LC5201 Education extension. Adult education. Continuing education This research aims to measure the impact of communication on training effectiveness using the Kirkpatrick Evaluation Model which features four levels of evaluation: Level I - reaction; Level II - learning; Level III - behaviour, and Level IV - results. Trainee reactions towards communication dimensions, measured at Level I, is critical to trainee evaluation because it is regarded as the precondition to the next three levels of evaluation. In enhancing the Kirkpatrick Evaluation Model, the researchers also investigate factors that influence trainees’ learning and their confidence in applying what they have learnt at the work place. Additionally, to address the concerns raised in previous studies about the difficulties in measuring Level IV – results, this study introduces an evaluation method that combines trainees’ and supervisors’ evaluation that results ina more comprehensive evaluation. The data for this study was collected through the distribution ofquestionnaires to 200 respondents at Universiti Sains Malaysia (USM). This research provides evidence that there is a strong relationship between communication and trainees’ learning. This research also found that trainees’ confidence in applying their knowledge from training is an important factor in providing an accurate prediction of trainees’s behaviour change (i.e. application of knowledge in a work environment) more accurately. Penerbit UKM 2013 Article PeerReviewed application/pdf en cc_by http://eprints.usm.my/35282/1/JKom_kamarul.pdf Abdul Manan, Kamaruzzaman and Md Noor, Shuhaida and Omar, Bahiyah (2013) Model penilaian Kirkpatrick: mengkaji pengaruh komunikasi terhadap keberkesanan latihan. Jurnal Komunikasi, Malaysian Journal of Communication , 29 (2). pp. 31-50. ISSN 2289-1528 http://ejournal.ukm.my/mjc/index |
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L Education LC5201 Education extension. Adult education. Continuing education Abdul Manan, Kamaruzzaman Md Noor, Shuhaida Omar, Bahiyah Model penilaian Kirkpatrick: mengkaji pengaruh komunikasi terhadap keberkesanan latihan |
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This research aims to measure the impact of communication on
training effectiveness using the Kirkpatrick Evaluation Model
which features four levels of evaluation: Level I - reaction; Level
II - learning; Level III - behaviour, and Level IV - results. Trainee
reactions towards communication dimensions, measured at Level
I, is critical to trainee evaluation because it is regarded as the
precondition to the next three levels of evaluation. In enhancing
the Kirkpatrick Evaluation Model, the researchers also investigate
factors that influence trainees’ learning and their confidence in
applying what they have learnt at the work place. Additionally,
to address the concerns raised in previous studies about the
difficulties in measuring Level IV – results, this study introduces
an evaluation method that combines trainees’ and supervisors’
evaluation that results ina more comprehensive evaluation.
The data for this study was collected through the distribution
ofquestionnaires to 200 respondents at Universiti Sains Malaysia
(USM). This research provides evidence that there is a strong
relationship between communication and trainees’ learning. This
research also found that trainees’ confidence in applying their
knowledge from training is an important factor in providing an
accurate prediction of trainees’s behaviour change (i.e. application
of knowledge in a work environment) more accurately. |
format |
Article |
author |
Abdul Manan, Kamaruzzaman Md Noor, Shuhaida Omar, Bahiyah |
author_facet |
Abdul Manan, Kamaruzzaman Md Noor, Shuhaida Omar, Bahiyah |
author_sort |
Abdul Manan, Kamaruzzaman |
title |
Model penilaian Kirkpatrick: mengkaji pengaruh komunikasi terhadap keberkesanan latihan |
title_short |
Model penilaian Kirkpatrick: mengkaji pengaruh komunikasi terhadap keberkesanan latihan |
title_full |
Model penilaian Kirkpatrick: mengkaji pengaruh komunikasi terhadap keberkesanan latihan |
title_fullStr |
Model penilaian Kirkpatrick: mengkaji pengaruh komunikasi terhadap keberkesanan latihan |
title_full_unstemmed |
Model penilaian Kirkpatrick: mengkaji pengaruh komunikasi terhadap keberkesanan latihan |
title_sort |
model penilaian kirkpatrick: mengkaji pengaruh komunikasi terhadap keberkesanan latihan |
publisher |
Penerbit UKM |
publishDate |
2013 |
url |
http://eprints.usm.my/35282/1/JKom_kamarul.pdf http://eprints.usm.my/35282/ http://ejournal.ukm.my/mjc/index |
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1643708451711352832 |
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13.18916 |