Education Service Experience: From The Aspects Of Students’ Satisfaction And Loyalty

Penyelidikan ini mengkaji tentang perhubungan di antara kepuasan para penuntut dan rasa taat setia mereka terhadap khidmat yang diberikan di dalam bidang pendidikan (tinggi). This research studies the relationship between student satisfaction and student loyalty within the higher education servic...

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Bibliographic Details
Main Author: Liew, Kok Keong
Format: Thesis
Language:English
Published: 2006
Subjects:
Online Access:http://eprints.usm.my/29457/1/EDUCATION_SERVICE_EXPERIENCE_FROM_THE_ASPECTS_OF_STUDENTS%E2%80%99.pdf
http://eprints.usm.my/29457/
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