Guest Satisfactions And Performance Management: Case Study Of Vivanta By Taj Blue Diamond

Kepuasan tetamu dalam pengurusan prestasi di sebuah hotel adalah penting bagi kemampanan perniagaan jangka panjang dalam pasaran yang sangat kompetitif. Guest satisfaction in the performance management in a hotel is crucial for long-term business sustainability in a highly competitive market.

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Bibliographic Details
Main Author: Shamsudin, Riza Munira
Format: Thesis
Language:English
Published: 2012
Subjects:
Online Access:http://eprints.usm.my/26698/1/GUEST_SATISFACTIONS_AND_PERFORMANCE_MANAGEMENT.pdf
http://eprints.usm.my/26698/
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spelling my.usm.eprints.26698 http://eprints.usm.my/26698/ Guest Satisfactions And Performance Management: Case Study Of Vivanta By Taj Blue Diamond Shamsudin, Riza Munira HF5001-6182 Business Kepuasan tetamu dalam pengurusan prestasi di sebuah hotel adalah penting bagi kemampanan perniagaan jangka panjang dalam pasaran yang sangat kompetitif. Guest satisfaction in the performance management in a hotel is crucial for long-term business sustainability in a highly competitive market. 2012 Thesis NonPeerReviewed application/pdf en http://eprints.usm.my/26698/1/GUEST_SATISFACTIONS_AND_PERFORMANCE_MANAGEMENT.pdf Shamsudin, Riza Munira (2012) Guest Satisfactions And Performance Management: Case Study Of Vivanta By Taj Blue Diamond. Masters thesis, USM.
institution Universiti Sains Malaysia
building Hamzah Sendut Library
collection Institutional Repository
continent Asia
country Malaysia
content_provider Universiti Sains Malaysia
content_source USM Institutional Repository
url_provider http://eprints.usm.my/
language English
topic HF5001-6182 Business
spellingShingle HF5001-6182 Business
Shamsudin, Riza Munira
Guest Satisfactions And Performance Management: Case Study Of Vivanta By Taj Blue Diamond
description Kepuasan tetamu dalam pengurusan prestasi di sebuah hotel adalah penting bagi kemampanan perniagaan jangka panjang dalam pasaran yang sangat kompetitif. Guest satisfaction in the performance management in a hotel is crucial for long-term business sustainability in a highly competitive market.
format Thesis
author Shamsudin, Riza Munira
author_facet Shamsudin, Riza Munira
author_sort Shamsudin, Riza Munira
title Guest Satisfactions And Performance Management: Case Study Of Vivanta By Taj Blue Diamond
title_short Guest Satisfactions And Performance Management: Case Study Of Vivanta By Taj Blue Diamond
title_full Guest Satisfactions And Performance Management: Case Study Of Vivanta By Taj Blue Diamond
title_fullStr Guest Satisfactions And Performance Management: Case Study Of Vivanta By Taj Blue Diamond
title_full_unstemmed Guest Satisfactions And Performance Management: Case Study Of Vivanta By Taj Blue Diamond
title_sort guest satisfactions and performance management: case study of vivanta by taj blue diamond
publishDate 2012
url http://eprints.usm.my/26698/1/GUEST_SATISFACTIONS_AND_PERFORMANCE_MANAGEMENT.pdf
http://eprints.usm.my/26698/
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score 13.214268