Effect of Internal Measures of Service Quality on Business Performance: A Case of Hotel Industry In Penang
Sejarah industri hotel di Pulau Pinang sudah lama bertapak semenjak terdirinya Hotel E&O pada 120 tahun yang lalu. Hotel industry in Penang has a long history since the establishment of E&O Hotel 120 years ago in Penang.
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| Format: | Thesis |
| Language: | English |
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2005
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| Online Access: | http://eprints.usm.my/25595/1/Effect_of_Internal_Measures_of_Service_Quality_on_Business_Performance_A_Case_of_Hotel_Industry_In_Penang.pdf http://eprints.usm.my/25595/ |
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my.usm.eprints.25595 http://eprints.usm.my/25595/ Effect of Internal Measures of Service Quality on Business Performance: A Case of Hotel Industry In Penang Din, Saari HF5001-6182 Business Sejarah industri hotel di Pulau Pinang sudah lama bertapak semenjak terdirinya Hotel E&O pada 120 tahun yang lalu. Hotel industry in Penang has a long history since the establishment of E&O Hotel 120 years ago in Penang. 2005 Thesis NonPeerReviewed application/pdf en http://eprints.usm.my/25595/1/Effect_of_Internal_Measures_of_Service_Quality_on_Business_Performance_A_Case_of_Hotel_Industry_In_Penang.pdf Din, Saari (2005) Effect of Internal Measures of Service Quality on Business Performance: A Case of Hotel Industry In Penang. Masters thesis, USM. |
| institution |
Universiti Sains Malaysia |
| building |
Hamzah Sendut Library |
| collection |
Institutional Repository |
| continent |
Asia |
| country |
Malaysia |
| content_provider |
Universiti Sains Malaysia |
| content_source |
USM Institutional Repository |
| url_provider |
http://eprints.usm.my/ |
| language |
English |
| topic |
HF5001-6182 Business |
| spellingShingle |
HF5001-6182 Business Din, Saari Effect of Internal Measures of Service Quality on Business Performance: A Case of Hotel Industry In Penang |
| description |
Sejarah industri hotel di Pulau Pinang sudah lama bertapak semenjak terdirinya Hotel E&O pada 120 tahun yang lalu.
Hotel industry in Penang has a long history since the establishment of E&O Hotel 120 years ago in Penang. |
| format |
Thesis |
| author |
Din, Saari |
| author_facet |
Din, Saari |
| author_sort |
Din, Saari |
| title |
Effect of Internal Measures of Service Quality on Business
Performance: A Case of Hotel Industry In Penang |
| title_short |
Effect of Internal Measures of Service Quality on Business
Performance: A Case of Hotel Industry In Penang |
| title_full |
Effect of Internal Measures of Service Quality on Business
Performance: A Case of Hotel Industry In Penang |
| title_fullStr |
Effect of Internal Measures of Service Quality on Business
Performance: A Case of Hotel Industry In Penang |
| title_full_unstemmed |
Effect of Internal Measures of Service Quality on Business
Performance: A Case of Hotel Industry In Penang |
| title_sort |
effect of internal measures of service quality on business
performance: a case of hotel industry in penang |
| publishDate |
2005 |
| url |
http://eprints.usm.my/25595/1/Effect_of_Internal_Measures_of_Service_Quality_on_Business_Performance_A_Case_of_Hotel_Industry_In_Penang.pdf http://eprints.usm.my/25595/ |
| _version_ |
1643705890482683904 |
| score |
13.160551 |