Effect of Internal Measures of Service Quality on Business Performance: A Case of Hotel Industry In Penang
Sejarah industri hotel di Pulau Pinang sudah lama bertapak semenjak terdirinya Hotel E&O pada 120 tahun yang lalu. Hotel industry in Penang has a long history since the establishment of E&O Hotel 120 years ago in Penang.
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| Main Author: | |
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| Format: | Thesis |
| Language: | English |
| Published: |
2005
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| Online Access: | http://eprints.usm.my/25595/1/Effect_of_Internal_Measures_of_Service_Quality_on_Business_Performance_A_Case_of_Hotel_Industry_In_Penang.pdf http://eprints.usm.my/25595/ |
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| Summary: | Sejarah industri hotel di Pulau Pinang sudah lama bertapak semenjak terdirinya Hotel E&O pada 120 tahun yang lalu.
Hotel industry in Penang has a long history since the establishment of E&O Hotel 120 years ago in Penang. |
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