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The Relationship Between Perceived Islamic Bank Corporate Social Responsibility Based Customer Service And Customer Satisfaction: The Role Of Religiosity As A Moderator

Tujuan kajian ini adalah untuk mengenalpasti hubungan antara persepsi tanggung jawab sosial korporat (CSR) berdasarkan khidmat pelanggan di perbankan Islam dan kepuasan pelanggan Muslim. The purpose of this study is to identify the relationship between perceived corporate social responsibility ba...

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Main Author: Waemusor, Ahlam
Format: Thesis
Language:English
Published: 2010
Subjects:
HF5001-6182 Business
Online Access:http://eprints.usm.my/23998/1/THE_RELATIONSHIP_BETWEEN_PERCEIVED_ISLAMIC_BANK_CORPORATE_SOCIAL_RESPONSIBILITY_BASED_CUSTOMER_SERVICE_AND_CUSTOMER_SATISFACTION_THE_ROLE_OF_RELIGIOSITY_AS_A_MODERATOR.pdf
http://eprints.usm.my/23998/
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spelling my.usm.eprints.23998 http://eprints.usm.my/23998/ The Relationship Between Perceived Islamic Bank Corporate Social Responsibility Based Customer Service And Customer Satisfaction: The Role Of Religiosity As A Moderator Waemusor, Ahlam HF5001-6182 Business Tujuan kajian ini adalah untuk mengenalpasti hubungan antara persepsi tanggung jawab sosial korporat (CSR) berdasarkan khidmat pelanggan di perbankan Islam dan kepuasan pelanggan Muslim. The purpose of this study is to identify the relationship between perceived corporate social responsibility based customer service in Islamic bank and satisfaction of Muslim customer. 2010 Thesis NonPeerReviewed application/pdf en http://eprints.usm.my/23998/1/THE_RELATIONSHIP_BETWEEN_PERCEIVED_ISLAMIC_BANK_CORPORATE_SOCIAL_RESPONSIBILITY_BASED_CUSTOMER_SERVICE_AND_CUSTOMER_SATISFACTION_THE_ROLE_OF_RELIGIOSITY_AS_A_MODERATOR.pdf Waemusor, Ahlam (2010) The Relationship Between Perceived Islamic Bank Corporate Social Responsibility Based Customer Service And Customer Satisfaction: The Role Of Religiosity As A Moderator. Masters thesis, USM.
institution Universiti Sains Malaysia
building Hamzah Sendut Library
collection Institutional Repository
continent Asia
country Malaysia
content_provider Universiti Sains Malaysia
content_source USM Institutional Repository
url_provider http://eprints.usm.my/
language English
topic HF5001-6182 Business
spellingShingle HF5001-6182 Business
Waemusor, Ahlam
The Relationship Between Perceived Islamic Bank Corporate Social Responsibility Based Customer Service And Customer Satisfaction: The Role Of Religiosity As A Moderator
description Tujuan kajian ini adalah untuk mengenalpasti hubungan antara persepsi tanggung jawab sosial korporat (CSR) berdasarkan khidmat pelanggan di perbankan Islam dan kepuasan pelanggan Muslim. The purpose of this study is to identify the relationship between perceived corporate social responsibility based customer service in Islamic bank and satisfaction of Muslim customer.
format Thesis
author Waemusor, Ahlam
author_facet Waemusor, Ahlam
author_sort Waemusor, Ahlam
title The Relationship Between Perceived Islamic Bank Corporate Social Responsibility Based Customer Service And Customer Satisfaction: The Role Of Religiosity As A Moderator
title_short The Relationship Between Perceived Islamic Bank Corporate Social Responsibility Based Customer Service And Customer Satisfaction: The Role Of Religiosity As A Moderator
title_full The Relationship Between Perceived Islamic Bank Corporate Social Responsibility Based Customer Service And Customer Satisfaction: The Role Of Religiosity As A Moderator
title_fullStr The Relationship Between Perceived Islamic Bank Corporate Social Responsibility Based Customer Service And Customer Satisfaction: The Role Of Religiosity As A Moderator
title_full_unstemmed The Relationship Between Perceived Islamic Bank Corporate Social Responsibility Based Customer Service And Customer Satisfaction: The Role Of Religiosity As A Moderator
title_sort relationship between perceived islamic bank corporate social responsibility based customer service and customer satisfaction: the role of religiosity as a moderator
publishDate 2010
url http://eprints.usm.my/23998/1/THE_RELATIONSHIP_BETWEEN_PERCEIVED_ISLAMIC_BANK_CORPORATE_SOCIAL_RESPONSIBILITY_BASED_CUSTOMER_SERVICE_AND_CUSTOMER_SATISFACTION_THE_ROLE_OF_RELIGIOSITY_AS_A_MODERATOR.pdf
http://eprints.usm.my/23998/
_version_ 1643705431443374080
score 13.15806

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