Moderation- mediation effects of english proficiency and willingness to communicate on the relationships between self-efficacy and communication apprehension and frequency of english communication

Frequency of English usage to execute banking work- related varies according to a number of linguistic, communication and psychological factors. Affective factors such as willingness to communicate, self-efficacy and communication apprehension may explain why some employees seek, while others avo...

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Bibliographic Details
Main Author: Agwel, Khideja M.A.
Format: Thesis
Language:English
Published: 2021
Subjects:
Online Access:http://psasir.upm.edu.my/id/eprint/99535/2/KHDEJA%20M.%20A.%20AGWEL%20-%20IR.pdf
http://psasir.upm.edu.my/id/eprint/99535/
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