The effect of service quality on customers' satisfaction of inter-district public bus companies in the Central Region of Sarawak, Malaysia
Service quality is a vital factor that influences customer satisfaction. For profit organizations such as public bus companies, high customer satisfaction is a sign for business success and the ability to create long-term relationships with their customers. This research is to assess the effects of...
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| Main Authors: | , , |
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| Format: | Article |
| Published: |
Canadian Center of Science and Education
2021
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| Online Access: | http://psasir.upm.edu.my/id/eprint/95401/ https://www.ccsenet.org/journal/index.php/ijms/article/view/0/45341 |
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