Eliciting customers’ waste reduction and water saving behaviors at a hotel
Without a doubt, sustainability is a critical issue in the world’s hotel industry. The present study examined the key cognitive, affective, and normative determinants of customers’ waste reduction and water saving intentions during their hotel stay. This research also investigated the effect of invo...
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Main Authors: | , , |
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Format: | Article |
Language: | English |
Published: |
Elsevier
2020
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Online Access: | http://psasir.upm.edu.my/id/eprint/88782/1/ABSTRACT.pdf http://psasir.upm.edu.my/id/eprint/88782/ https://www.sciencedirect.com/science/article/pii/S0278431918311976 |
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