Personal and environmental determinants of consumer legal literacy among Malaysian consumers

• Main Authors: Samsudin, Norhafifah, Abu Bakar, Elistina, Md Jusoh, Zuroni, Muhammad Arif, Afida Mastura
• Format: Article
• Published: Malaysia Consumer And Family Economy Association (MACFEA) 2020
• Online Access: http://psasir.upm.edu.my/id/eprint/87131/; https://www.majcafe.com/vol-25-s1-2020/

Legal literacy means whether the consumers have the knowledge and are able to apply the information when they make transactions, and thus more likely know how to seek redress. The objective of this article is to analyze the determining factors of consumer legal literacy among Malaysian consumers. A...