Domains and indicators of consumer legal literacy in Malaysia

• Main Authors: Samsudin, Norhafifah, Abu Bakar, Elistina, Md Jusoh, Zuroni, Muhammad Arif, Afida Mastura, Sulaiman, Norhasmah
• Format: Article
• Language: English
• Published: Universiti Putra Malaysia Press 2018
• Online Access: http://psasir.upm.edu.my/id/eprint/66246/1/05%20JSSH-1558-2016-3rdProof.pdf; http://psasir.upm.edu.my/id/eprint/66246/; http://www.pertanika.upm.edu.my/Pertanika%20PAPERS/JSSH%20Vol.%2026%20(2)%20Jun.%202018/05%20JSSH-1558-2016-3rdProof.pdf

Legal literacy is one of the important aspects of consumer empowerment. The objective of this paper is to determine the domains and indicators of legal literacy in Malaysia. The methodologies used are a combination of qualitative and quantitative research. The qualitative method utilised a Focus Gro...