Capturing tacit knowledge for assessing employees' competency and productivity

• Main Authors: A. Jabar, Marzanah, Sidi, Fatimah, Selamat, Mohd Hasan, Abd Ghani, Abdul Azim, Ibrahim, Hamidah, Baharom, Salmi
• Format: Conference or Workshop Item
• Language: English
• Published: Universiti Utara Malaysia 2010
• Online Access: http://psasir.upm.edu.my/id/eprint/59749/1/PG27_31.pdf; http://psasir.upm.edu.my/id/eprint/59749/

Organization has to evaluate the competencies of their workers to improve organizational productivity. However, this is difficult because organizations have difficulties to capture and retain knowledge especially tacit knowledge of their employees. The study reviewed selected literature on managemen...