An investigation of key competitiveness indicators and drivers of full-service airlines using Delphi and AHP techniques

• Main Authors: Delbari, Seyyed Ali, Ng, Siew Imm, Abdul Aziz, Yuhanis, Ho, Jo Ann
• Format: Article
• Language: English
• Published: Elsevier 2016
• Online Access: http://psasir.upm.edu.my/id/eprint/43357/1/An%20investigation%20of%20key%20competitiveness%20indicators%20and%20drivers%20of%20full-service%20airlines%20using%20Delphi%20and%20AHP%20techniques.pdf; http://psasir.upm.edu.my/id/eprint/43357/; http://www.sciencedirect.com/science/article/pii/S0969699715001416

The purpose of this study was to identify and prioritize the key competitiveness indicators and drivers of full-service airlines. To achieve this, the study used a two-phase, sequential exploratory mixed methods research that was initiated with a qualitative phase (Delphi technique), and followed by...