Service quality and technology for performing Hajj
This case highlights the success of Lembaga Tabung Haji as the sole provider of Hajj (pilgrimage) management services for Muslims residing in Malaysia to perform Hajj in the Holy Land. A very significant contributing factor to the success of Lembaga Tabung Haji was the services provided by various s...
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Main Authors: | Hussin, Siti Rahayu, Abd Rahman, Azmawani, Abdul Latiff, Ahmed Razman |
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Format: | Article |
Language: | English |
Published: |
Universiti Putra Malaysia Press
2014
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Online Access: | http://psasir.upm.edu.my/id/eprint/35356/1/Service%20quality%20and%20technology%20for%20performing%20Hajj.pdf http://psasir.upm.edu.my/id/eprint/35356/ http://ajcr.putrabusinessschool.edu.my/?mod=archive&id=36 |
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