ISO 9000: Link between Seeking Certification and Perceived Benefit
This paper presents the result of a study on perceived benefits of obtaining ISO 9000 certification. In addition, the link between the intentions of seeking ISO certification with perceived benefit was explored. The results were based on a survey of 405 Malaysian companies with 307 being ISO comp...
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| Format: | Article |
| Language: | English English |
| Published: |
Universiti Putra Malaysia Press
2004
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| Online Access: | http://psasir.upm.edu.my/id/eprint/3451/1/ISO_9000_Link_between_Seeking_Certification_and_Perceived_Benefit.pdf http://psasir.upm.edu.my/id/eprint/3451/ |
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