Implementation of Total Quality Management and ISO 9000 Certification

In this article, we studied on business performance after the implementation of total quality management (TQM) and ISO 9000. Researchers claimed that ISO certification will improve business performance and outcomes. They also believe that ISO 9000 will be necessary to stay in business in the future....

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Bibliographic Details
Main Authors: Foo, Weng Kar, Muhammad Afiq, Yusof, Sorooshian, Shahryar, Syed Radzi, Rahamaddulla
Format: Article
Language:English
English
Published: IJEAST 2016
Subjects:
Online Access:http://umpir.ump.edu.my/id/eprint/13910/1/33-36%2CTesma106%2CIJEAST.pdf
http://umpir.ump.edu.my/id/eprint/13910/7/fim-2016-sorooshian-Implementation%20of%20Total%20Quality%20Management.pdf
http://umpir.ump.edu.my/id/eprint/13910/
http://www.ijeast.com/papers/33-36,Tesma106,IJEAST.pdf
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