Influence of restaurant attributes towards perceived value and customer overall satisfaction at casual dining restaurants in Klang Valley

• Main Authors: Ahmad, Faridah, Ghazali, Hazrina, Othman, Mohhidin, Jules, Nathalie Joan
• Format: Article
• Language: English
• Published: IDOSI Publications 2017
• Online Access: http://psasir.upm.edu.my/id/eprint/13896/1/Influence%20of%20restaurant%20attributes%20towards%20perceived%20value%20and%20customer%20overall%20satisfaction%20at%20casual%20dining%20restaurants%20in%20Klang%20Valley.pdf; http://psasir.upm.edu.my/id/eprint/13896/; https://www.idosi.org/wasj/wasj35(SEIHT)2017.htm

Casual dining restaurant becomes popular, especially among urban people in Malaysia which provides variety of menu in a comfortable environment with good services while the price offered is less expensive compare to fine dining restaurant. In order to identify the worthiness feeling dining at a casu...